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Jobs at GiveSendGo

Digital Marketing Specialist | Data Analyst

Location: Remote

Job Type: Salary/Full-Time

Reports To: Marketing Team Lead

Job Overview

GiveSendGo is seeking a Digital Marketing Specialist who specializes in Search Engine Marketing and Optimization to fine-tune our digital presence, optimize our ads, analyze data and help us make smart, data-driven ad-buy decisions.

This position is all about understanding digital advertising inside and out—from crafting the right ads to ensuring our website is fully optimized for search engines. You'll play a key role in finding the right audiences, driving traffic, and improving domain authority. If you're someone who loves diving into analytics, figuring out what works (and what doesn't), and constantly refining strategies, this role is for you.

Responsibilities
  • Digital Marketing: Ensure our digital ads (both display & search) are in perfect alignment with our brand and industry best practices.
  • Search Engine Ad Strategy: Develop and manage paid search campaigns on Google, Microsoft, and others, fine-tuning keywords & phrases, refining targeting, budgets, and creative approaches.
  • Social Media Ad Strategy: Develop and manage paid ad campaigns on popular social media platforms like, LinkedIn, X, Meta, and TikTok– continuously refining strategies for better results.
  • Organic SEO Optimization: Improve our website's search rankings by optimizing key terms, phrases, and structure for organic traffic.
  • SEO/SEM Tools: Use industry-leading platforms to track performance and identify new opportunities.
  • Analytics & Reporting: Track, analyze, and report on ad performance, keyword rankings, and overall website traffic using Google Analytics, Google Search Console, and Google Tag Manager.
Qualifications
  • 5+ years of hands-on experience in SEO/SEM, with proven success in ad strategy.
  • Deep expertise in search ads platforms like Google, Microsoft, Yahoo, DuckDuckGo, Brave, etc.
  • Deep expertise of popular social media ads platforms—like Meta, X, and LinkedIn.
  • Proficiency in Google Search Console, Google Analytics, and Google Tag Manager.
  • Experience using top SEO/SEM tools like SEMRush, Ahrefs, or SimilarWeb.
  • Strong analytical skills – you don't just collect data, you know how to use it.
  • A strategic mindset – you get how all the marketing pieces fit together and can align SEO, SEM, and paid ads for the best results.
  • Curiosity & adaptability – digital marketing evolves fast, and you're always staying ahead of trends.
Optional Skills & Experience
  • Creative Chops: While creating ad content isn't a must, if you can whip up display or video ads, that's a definite bonus.
  • Marketing Data Analysis (Bonus!): If you have a knack for making sense of broader marketing data (beyond just SEO/SEM), we'd love your insights on how to refine our strategy.
  • Experience using Meltwater: a popular content managing, social listening, and engagement platform. (or similar CMS like Hubspot, Sprout, Hootsuite, etc)
Personal & Character Attributes
  • Selfless – Team-oriented and servant-hearted; prioritizes team success over ego.
  • Honest – Transparent and accountable; embraces direct, respectful communication.
  • Innovative – Seeks ways to improve processes and customer experience.
  • Nimble – Thrives in a fast-paced, evolving environment; quickly adapts to change.
  • Excellent – Holds themselves to high standards; committed to growth and impact.
Perks of Working With Us
  • Remote Work! We are a team from around the world. We have mixed and sometimes custom schedules. 100% Remote.
  • Casual, upbeat work environment with a good dose of humor – we're all about being generous, flexible, and creating a supportive place where you can thrive.
  • Opportunities to grow and expand your skills within the team. We place a high emphasis on learning new tools, techniques, and adapting to new technologies.
  • Ability to use your talents for good and make an impact. We are very much mission-focused. Our mission statement is what drives us!
  • Opportunities to meet & interact with fellow staff members at events throughout the year.
Salary & Benefits
  • Salary Range: $50,000 – 60,000
  • Health Care Stipend each pay period
  • 9 Paid Holidays + PTO & Sick Days
  • Attending our annual Gala - a swanky party we throw in the fall!
How to Apply

Send your resume and cover letter to jobs@givesendgo.com with the subject line: Digital Marketing Specialist Application – [Your Name]. Also, let us know how you heard about the position!

Executive Director – GiveSendGo Charities

Be a catalyst for world-changing generosity.

Job Overview

Reports to: Board of Directors

Organization Type: 501(c)(3) Public Charity

GiveSendGo Charities is entering an exciting new chapter of impact—and we’re seeking a visionary Executive Director to help lead the way. This is not a traditional nonprofit leadership role. It is a strategic, high-impact position at the forefront of a global movement rooted in radical generosity, faith-driven service, and transformational outreach.

As Executive Director, you will have the opportunity to build and scale a world-class 501(c)(3) organization from the ground up, mobilize resources through our influential platform, and spearhead nitiatives that deliver hope to disaster zones, underserved communities, and beyond. If you are a proven leader with a heart for mission, a sharp strategic mind, and a deep passion to change lives—you may be the person we’re looking for. Together, let’s create something that makes a lasting difference.

The Role

This is not a maintenance role—it’s a mission-building opportunity. We are seeking a visionary leader with the heart of a servant and the mindset of a builder. As Executive Director, you will be entrusted with the exciting task of shaping and scaling GiveSendGo Charities. You will take a small-but-mighty organization and lead it into its next chapter of global impact, working alongside a passionate board and growing team.

If you have ever dreamed of being part of something that truly matters—of laying the foundation for an organization that will touch lives for generations—this is that role.

About Us

GiveSendGo Charities is a trusted 501(c)(3) nonprofit committed to making a tangible, lasting difference in the lives of individuals and communities in need. As the nonprofit extension of the world’s leading Christian fundraising platform, we exist to meet real-world challenges with compassion, innovation, and faith. This is not just a charity—it’s a movement of generosity that’s growing fast, and we are building something that will outlive us.

Responsibilities
  • Strategic Development: Cast vision and build out long-term strategies to grow the charity’s footprint and mission impact.
  • Board Governance: Work closely with the board of directors to cultivate an engaged, mission-aligned board.
  • Financial Stewardship: Lead budgeting, financial reporting, and fiscal compliance (IRS, Form 990, audits, etc.).
  • Program Leadership: Design and oversee scholarship funds, donor-advised funds, and fiscally sponsored initiatives.
  • Membership Growth: Develop and manage the Giver Army membership experience.
  • Grant Writing and Funding Development: Research, write, and secure grants and funding opportunities.
  • Event Leadership: Organize high-impact events like the Giver Gala.
  • Marketing and Communications: Champion our brand through storytelling and content.
  • Fundraising Innovation: Harness crowdfunding and giving campaigns.
  • Operational Leadership: Oversee day-to-day operations and volunteer coordination.
Qualifications
  • Bachelor’s degree or equivalent experience in nonprofit management, business, or a related field.
  • 5+ years of leadership experience in the nonprofit sector.
  • Deep understanding of IRS nonprofit regulations and compliance.
  • Proficiency in QuickBooks, Microsoft Office, and collaboration tools.
  • Exceptional communication and leadership skills.
  • Entrepreneurial mindset and team-building expertise.
  • Faith-driven leadership and alignment with GiveSendGo’s mission.
Personal & Character Attributes
  • Selfless – Team-oriented and servant-hearted; prioritizes team success over ego.
  • Honest – Transparent and accountable; embraces direct, respectful communication.
  • Innovative – Seeks ways to improve processes and customer experience.
  • Nimble – Thrives in a fast-paced, evolving environment; quickly adapts to change.
  • Excellent – Holds themselves to high standards; committed to growth and impact.
Salary and Why It’s Worth It
  • $60,000–$80,000 annually, based on experience.

While this role may not offer a high salary out of the gate, it offers something far more valuable:

  • The freedom to create and lead a growing organization.
  • The chance to be part of a global movement rooted in eternal purpose.
  • A role with unlimited growth potential—personally, professionally, and spiritually.
  • The joy of seeing your work directly transform lives.

This is more than a position—it’s a calling for someone who wants to make history through generosity.

How to Apply

Submit your resume to CharityResume@GiveSendGo.com

We’re not just looking for experience—we’re looking for vision. If your heart is stirred and you believe you were made for something more, we’d love to hear your story.

Customer Support Agent & Specialist

Location: Remote

Job Type: Full Time (35-40 hours/week)

Job Overview

GiveSendGo, the leading Christian crowdfunding platform, is expanding its Customer Support Team. We are looking for a sharp, ission-aligned professional with the heart to serve and the skills to solve problems quickly and clearly. If you’re someone who thrives in a fast-paced environment, cares deeply about people, and can navigate both systems and conversations with precision, we want to hear from you.

This is not a call center role. It’s an active, multi-tool position where tech fluency, writing clarity, and spiritual alignment all matter. We’re on the front lines of giving hope to people walking through hard things. The right candidate will meet that moment with empathy, accuracy, and excellence.

About GiveSendGo

GiveSendGo is the world's largest Christian crowdfunding platform. We provide a simple, reliable, and free way for people to raise and give funds. Our mission is to share the hope of Jesus through crowdfunding. Every campaign on our platform is a chance to offer help, hope, and healing.

From emergency medical bills to mission trips to legal battles and beyond, we serve people with real needs and stories

We operate with excellence, humility, and a deep sense of purpose. Our team culture is one of ownership, innovation, and mission alignment. We support each other and the users we serve, aiming every interaction at the heart of our mission: shining brightly in a world that needs hope.

Responsibilities
  • Respond to customer inquiries via email and chat.
  • Assist users with campaign creation, editing, verification, and fund withdrawals.
  • Troubleshoot a wide range of account and technical issues, including login failures, verification roadblocks, payout delays, and user confusion with navigation or tool access.
  • Follow structured workflows and written instructions with precision and attention to detail.
  • Educate users on GiveSendGo’s policies, verification steps, and general platform usage.
  • Identify and escalate technical issues, fraud concerns, or suspicious activity.
  • Maintain accurate records of customer interactions in the support system.
  • Contribute to Help Center content updates and internal documentation.
  • Communicate with clarity, empathy, and professionalism. Every interaction should leave users feeling supported and equipped.
General Navigation & Operating System
  • Confident using file explorer/Finder, search functions, and system settings
  • Comfortable switching between applications and managing open windows
  • Can take screenshots, adjust settings, and manage basic OS-level tasks
  • Familiar with keyboard shortcuts (e.g., copy/paste, select all, screenshot)
Browser Literacy
  • Can manage tabs, windows, and browser bookmarks/extensions
  • Knows how to clear cache/cookies and troubleshoot common browser issues
  • Understands incognito/private mode and browser-based downloads
  • Able to navigate multiple tools and dashboards across tabs without confusion
Basic Security & Account Use
  • Knows how to reset passwords and recognize suspicious links/emails
  • Familiar with 2FA setup and password managers
  • Can securely log in/out of systems and manage saved credentials
Communication & Collaboration Tools
  • Proficient with Google Docs, Sheets, and Drive
  • Comfortable with Gmail, Slack, Zoom, and web-based platforms
  • Can upload files, use shared docs, and participate in chat and video tools
Core Competencies
  • Excellent written communication—clear, professional, and human
  • Strong problem-solving—able to follow multi-step instructions with precision
  • Attention to detail—executes tasks fully and accurately without needing reminders
  • Able to manage multiple tickets at once while maintaining focus and tone
  • Typing speed of 40–50 WPM preferred
  • Familiarity with tools like Freshdesk or Zendesk is a plus
  • Comfortable working alongside or using AI-powered tools for support workflows
  • A short tech proficiency test may be included in the hiring process
Benefits & Perks
  • Fully remote position (U.S. based only)
  • Two weeks of paid vacation
  • Health care stipend each pay period
  • Holiday pay (double-time) for company-recognized holidays
  • Opportunities for advancement and skill development
  • Potential to travel for events, conferences, and concerts
How to Apply

Interested candidates should send their resume and a cover letter, with your full name included in each file name,to jobs@givesendgo.com Subject line must be: Customer Support Agent Application - [Your Name].

Please also tell us how you heard about the position and why you believe you're a good fit for this mission-driven role

Customer Support Agent & Specialist

Location: Remote

Job Type: Full Time (35-40 hours/week)

Reports To: Customer Support Team Lead

Job Overview

We are seeking a passionate, proactive, and problem-solving support agent who thrives in a fast-paced, mission-driven environment. As a key member of our remote support team, you will play a vital role in assisting users, resolving issues, and ensuring an excellent customer experience while sharing the hope of Jesus through crowdfunding.

Responsibilities
  • Respond to customer inquiries via email and chat (phone support may be introduced later).
  • Assist users with campaign creation, editing, verification, and fund withdrawals.
  • Troubleshoot account access, login issues, and payout concerns.
  • Educate users on GiveSendGo's policies, verification processes, and security best practices.
  • Identify and escalate technical issues, fraud concerns, or suspicious activity.
  • Maintain accurate records of customer interactions in the support system.
  • Contribute to Help Center content updates and internal documentation.
  • Communicate with clarity, empathy, and professionalism, ensuring every customer feels valued and supported.
Qualifications
  • Able to work full time, 5 days per week, 8am-4pm EST/EDT, including 1 - 2 Saturday shifts per month. Availability for Sunday shifts a bonus.
  • Excellent written communication skills – clear, professional, and empathetic in email/chat.
  • Strong problem-solving and critical thinking – able to assess customer issues and resolve them effectively.
  • Intermediate computer literacy – comfortable troubleshooting common device and web browser issues.
  • Familiarity with productivity tools – like Google Drive, Docs, and Sheets.
  • Familiarity with AI tools – (e.g., ChatGPT) is a plus.
  • Ability to explain technical concepts – in simple, clear terms for non-technical users.
  • Proven ability to manage multiple customer tickets – simultaneously while maintaining accuracy and professionalism.
  • Attention to detail – ensures data accuracy and follows structured workflows precisely.
  • Comfortable in a fast-paced environment – adapts quickly to changing systems and priorities.
  • Typing speed – at least 45-50 WPM preferred.
  • Familiarity with customer support platforms and CRM systems – (e.g., Freshdesk, Zendesk, Salesforce) is a plus.
Personal & Character Attributes
  • Selfless – Team-oriented and servant-hearted; consistently supports others, prioritizes team success over personal ego.
  • Honest – Transparent and forthright in all communication; takes ownership of mistakes.
  • Innovative – Proactively seeks ways to improve customer experience and internal workflows.
  • Nimble – Thrives in a fast-paced, evolving environment; quickly adapts to new systems.
  • Excellent – Holds themselves to high standards of quality and reliability.
  • Mission-Driven – Fully embraces GiveSendGo's unapologetically Christian mission.
  • Disciplined Yet Creative – Comfortable working within structured frameworks while also contributing ideas.
  • Patient and Empathetic – Handles difficult customer situations with grace and professionalism.
  • Humble and Resolute – Demonstrates humility in success and resilience in adversity.
Perks of Working With Us
  • Fully remote position – work from anywhere in the U.S.
  • Opportunities for advancement in a fast-growing organization.
  • Opportunities to travel for events, conferences, and concerts throughout the year.
  • Opportunities for training and career development to grow your skills and advance in your role.
Benefits
  • Two weeks of paid vacation.
  • Health Care Stipend each pay period.
  • Annual all-expenses-paid trip to our legendary Giver Gala – a celebration of impact, connection, and fun!
  • Holiday pay (double-time) when scheduled to work on company-recognized holidays.
How to Apply

Interested candidates should send their resume along with a cover letter detailing their experience and why they're a great fit for this role to jobs@givesendgo.com. Subject line must be: Customer Support Agent Application- [Your Name]. Also, tell us how you heard about the position.

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The place where help and hope go hand in hand.

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